On-Call Clinician

On-Call Crisis Clinician

Department:  Crisis   Job Status:  Part-Time 

FLSA Status: Non-Exempt  Reports to:  Outpatient Crisis Manager

Positions Supervised:  None  Amount of Travel Required:  Occasional, SN Co.

Work Schedule:  PRN (as needed basis), On-call Status

Position Summary

The On-Call Clinician is primarily responsible for providing individual, family and group psychotherapy to children, adolescents and families at Family Service & Guidance Center.   The Clinician works closely with the client, family, teachers, school professionals and treatment team to identify treatment goals, objectives and discharge criteria.

The Clinician may facilitate crisis intervention sessions for children in immediate crisis that could have intensive emotional and/or behavioral symptoms.  These sessions will focus on safety planning and keeping the youth in the least restrictive environment. However, crisis clinicians will facilitate hospital and CRP admissions when appropriate during these sessions.


  • Take after-hours crisis calls and determine the best way to provide support at the time by talking to the client over the phone, providing an in-person crisis session, facilitating hospitalization, CRP admission, or state hospital alternative admission, etc.
  • Facilitate state hospital and CRP admissions during sessions, and complete state hospital alternative screens when appropriate.
  • Follow critical care protocol in order to provide support to youth at risk of suicide as deemed necessary and appropriate by clinical staff.
  • Understand and practice the philosophy of WrapAround Services for the purpose of both assessing needs and delivering services. 
  • Complete clinical documentation in compliance with time lines established by the Agency's quality assurance standards as well as those set by funding sources.
  • Respect and demonstrate ability to maintain client confidentiality.
  • Act as an ambassador of Family Service and Guidance Center in the community setting.  This may include doing public educational and informational presentations.
  • Support and actively promote the vision and mission of Family Service and Guidance Center and the philosophy of the strengths perspective.
  • Other duties as assigned by respective team leaders or supervisors. 



  • Master's degree in a recognized mental health discipline. Social Work, Counseling, Marriage & Family Therapy or Psychology.
  • Valid license to practice independently at the clinical level (LSCSW, LCMFT, etc.) in the state of Kansas.
  • Must successfully pass the KBI and SRS Central Registry background investigations.
  • Must possess a valid driver's license, a good driving record, current auto insurance and reliable transportation. 
  • Clinicians are expected to complete Managing Aggressive Behavior (MAB), HIPPA and Corporate Compliance training and other trainings as defined by the agency prior to working with clients. 


  • Experience working with special needs children/youth and families, particularly community-based services, are preferred.
  • Clinicians must exhibit satisfactory verbal and written communication skills.
  • Must possess and utilize sufficient interpersonal skills to promote teamwork; must be able to collaborate with other team members to deliver optimal services to clients.
  • Exposure and familiarity with MS Office products; ability to type for electronic documentation purposes required.
  • Active membership in professional organizations is strongly encouraged.
  • Clinicians are expected to exhibit good work ethic and be flexible in their schedule.  Effective clinical skills, time management and organizational skills are necessary attributes for this position. 


  • Effective communication skills (verbal and written)
  • Customer focused (internal and external)
  • Excellent listening skills
  • Accountability
  • Reliability
  • Trust/Integrity
  • Adaptability/Flexibility
  • Time Management
  • Organizational Skills
  • Proficiency in MS Office Suite with ability to learn other software programs as necessary
  • Relationship building
  • Problem Solving
  • Attention to detail and accuracy in work
  • Collaboration


N (Not Applicable)  Activity is not applicable to this position.

O (Occasionally)  Position requires this activity up to 33% of the time (0-2.5 hrs/day)

F (Frequently)  Position requires this activity from 33% - 66% of the time (2.5-5.5 hrs/day)

C (Constantly)  Position requires this activity more than 66% of the time (5.5 hrs/day)

Physical Demands                                Lift/Carry

Stand (F)                                           10 lbs. or less (F) 

Walk (F)                                                11-20 lbs. (F) 

Sit (F)                                                   21-50 lbs.  (O) 

Manually Manipulate (O)                     51-100 lbs. (O) 

Reach Outward (O)                             Over 100 lbs. (N) 

Reach Above Shoulder (O) 

Climb (O)                                                  Push/Pull

Crawl (O)                                            12 lbs. or less (F) 

Squat or Kneel (O)                                 26-40 lbs. (F) 

Bend (O)                                              41-100 lbs. (O) 

Other Physical Requirements:

On-call Crisis Clinicians must have sufficient ambulatory capabilities to work with children/youth in the office or community based setting.  Requires physical ability to restrain children and adolescents exhibiting out of control behaviors.


Office and Community-Based working environment; requires flexible schedule; frequent interruptions occur; expected to deal with individuals in crisis; risk of exposure to aggressive and/or acting out (verbal and physical) children and youth. On-call Crisis Clinicians shall be available to see clients in the office or in secure community based settings such as hospital emergency rooms or juvenile intake.  On-call Crisis Clinicians are also subject to peer supervision by their team members and colleagues.  Accountability extends beyond this to the client population and agency as a whole. 


The Outpatient Crisis Manager shall provide the direct supervision of the On-Call Crisis Clinician. The Director of Clinical Services shall also provide direction and supervision. Depending on licensure requirements, individual supervision is available on a discretionary basis. 

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.